Help Center
Find guides, tutorials, and support to get the most out of NexusDialer. Need immediate help? Our support team is standing by.
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Getting Started
Setup guides and initial configuration
Features Guide
Learn about all platform features
Video Tutorials
Watch step-by-step video guides
Troubleshooting
Common issues and solutions
Frequently Asked Questions
Quick answers to common questions
How do I set up my first campaign?
Navigate to Campaigns > New Campaign. Choose your dialing mode, upload contacts, configure SIP settings, and assign agents. Our Quick Start Guide provides detailed steps.
What SIP providers work with NexusDialer?
NexusDialer works with any SIP-compliant provider. Popular choices include Twilio, Bandwidth, VoIP.ms, and most wholesale carriers. We provide configuration guides for major providers.
Can I import my existing contact data?
Yes! NexusDialer supports CSV, Excel, and direct CRM imports. We also provide API access for automated synchronization with your existing systems.
How do I monitor agent performance?
Use the real-time dashboard to monitor live metrics, or access detailed reports in the Analytics section. Set up automated alerts for important KPIs.
What happens if I need support during setup?
Our support team provides free onboarding assistance. Contact us via chat, email, or phone, and we'll help you get configured quickly.
Still Need Help?
Our support team is here to help you succeed with NexusDialer.